Here are all our verified client reviews to date based on customer experience via Agent Tracker!

27 October 2017
From Alice Natali, a other
In 32b Poppleton Road

“If you are going to hire an estate agent, hire Serkan Abidins. In the long, painful and often desperate process of finding a home, we had to deal with a lot of estate agents. Most just dont care. They open doors and take offers, and thats it. Right from the first phone call, Serkan was completely different. He told us hed been an estate agent for 17 years, and always lived in and loved Leytonstone, and knew everything about the area, every little street. He introduced us to the landlords, was very clear and straightforward about what the house was and wasnt, and before the day was over he had accepted our offer for the property. He really does things differently – that personal touch that is often lacking in estate agencies. You can see it just from his interactions with his landlords, hes more part of the family than just an agent. My partner Tom and I just met Serkan this morning to collect the keys of our gorgeous new home and not only was Serkan lovely as always and comp”


10 October 2017
From , a seller
In Malvern Road

“Serkan is second to none! He’s the most reliable, transparent and effective agent Ive ever used and Ive been using him as my agent consistently for over 15 years. It is always a pleasure to work with him and I can heartily recommend him for selling, purchasing or letting any property!”


24 September 2017
From Giammarco, a other
In Commercial Road

“Serkan has communicated with us as tenants in a prompt and professional way, intermediating with the landlord our requests. He has emailed us the documents in advance of our meeting to optimize everyones time. Having delay with many agents, its not easy to find professional ones as Serkan.”

 


25 September 2017
From B Nayak, a buyer
In Braybourne Drive

“Serkan has been very helpful in helping us find a good rental home. Very organised, easy to approach and friendly. ”


22 May 2017
From Laurynas Kazlauskas, a other
In Terling Close

“Excellent service provided by Abidins Ltd. Easy to deal with from the beginning & throughout the whole process. ”


22 April 2017 from Robert Orr, a tenant in Leytonstone E11

“Serkan has been an excellent agent, always available to help with queries and problems. Professional and there when needed, we would highly recommend him as an agent.”


22 April 2017 from Sarah Kerr, a landlord in Leyton E10

“Serkan has always been very helpful and efficient. He made a big effort to get the right tenants in and kept them in by taking good care of them. We haven’t had any tenancy problems in the 2.5years he has been managing our property. He is honest and reliable.”


22 April 2017 from Dr Wong, a landlord in Hackney E8

“Serkan is a brilliant estate agent. Passionate about his job – he is professional, reliable and efficient. I have had faultless service with Abidins both as a landlord and a seller. I cannot recommend Serkan enough.”


20 April 2017
From Plamen Ivanchev , a other
In Shipman Road

“I am a tenant who is very happy with the service provided from Abidins Ltd. Serkan is always very professional and helpful. The few problems we faced from the beginning of our stay in the house have been fixed in no time. The team is very reliable and I highly recommend Abidins Ltd. ”


19 April 2017
From Andrea , a other
In Newport Road

“It’s been almost three years since I’ve rented my flat from Abidins. I can honestly say that Serkan is one of the most professional estate agents I’ve met and the standards set and accomplished by the company he runs are high. Whenever I had any issues or concerns regarding the property I rented, Serkan was prompt and effective on each occasion and I always relyed and trusted him, knowing that he will act in the shortest possible time. I would deeply recommend Abidins to anyone that seeks a trustworthy agent and a reliable estate agency! ”


18 April 2017 from Darren, a tenant in Leytonstone E11

“Serkan is clearly an experienced Estate Agent with excellent local knowledge together with a warm friendly customer service. Serkan cares about his customers and, based on experience, acts swiftly to resolve any issues. He is never difficult to contact which is very important. In my view, all of this gives him an edge over other Estate Agents. I would not hesitate to recommend him based on my experience over nearly 7 years.”


18 April 2017
From Georgiana Adela Iordache, a other
In Fulbourne Road

“Serkan is the best agent I have ever met. I will recommend him to all my friends and everyone else. ”


18 April 2017 from Jack Laurence, a tenant in Stratford E15

“Serkan is a superstar. He is always professional, pro-active and helpful. He acts quickly and is always willing to go the extra mile. One time we had a pipe burst and he had a plumber there in under ten minutes. Unreal. In the possible minefield of London Landlords, Serkan is a real gem. I thoroughly and whole heartedly recommend him to anyone.”


8 April 2017 from Chan, a landlord in Stratford E15

“Serkan is very prompt, friendly and professional. Always on hand to resolve any queries, and will go the extra miles for you.”


6 April 2017
From Helton Santana, a buyer
In Malvern E11

“Awesome Letting Agency. I really like the professionalism and customer service provided. I highly recommend this company and would definitely deal with them again. ”


3 April 2017 from Russell Totten, a tenant in Woodford IG8

“I rented a flat through Abidins in late 2015. I remember Serkan going ‘above and beyond’ to meet me and accommodate a time that suited me. While he did not managed the property on behalf of the landlord, he has been ever helpful with any follow up questions, help and advise. He was, and has been an absolute gentleman, evidently very hard working and no doubt a trustworthy Estate Agent.”


2 April 2017 from Julie, a landlord in Leytonstone E11

“Serkan is one of the most professional estate agents I can think of. He’s sincere, approachable, courteous and succinct, having studied his profession rigorously and extensively. I have used Serkan for almost 15 years now and can highly recommend him as an agent.”


30 March from Gyuri & Shela, tenants in Leytonstone E11

“We moved in to this flat more than 3 years ago and our agent Serkan is always very very helpful with us since day 1. My wife and me are very grateful for all the help because over the years if we needed anything done around the flat we could call him / email to him and he always responded quickly and we always feel he is on the case. He is very friendly, caring and easy to talk to. We are lucky to know him 🙂”


28 March 2017 from Dean, a landlord in Woodford IG8

“I have used Abidin’s now for the last 3 tenants and I can honestly say the tenants they found I couldn’t ask for better.
These tenants haves spanned over 7 years with the last one still at my property.
Abidin’s really do care about getting you the right tenant and not just putting anyone in to get there fee.
They have always been very honest and upfront and I can’t see me using anyone else.
I would 100% recommend this company.”


28 March 2017 from Fernando Rusculleda, a landlord in Leytonstone E11

“We embarked with Serkan nearly 5 ears ago. We knew him from before when he was working for another estate agent from whom we rented a flat ourselves. We kept his private number as we were impressed with his professionalism. When we called him to see if was interested in letting our property he told us about his new venture and we didn’t hesitate to appoint him as our agent. He has been brilliant in finding us new tenants, has been an extremely valuable asset for us, his attitude and professionalism are second to none he is always ready and willing to provide the best service”

 


28 March 2017 from Mark Greenhalgh, a landlord in Leytonstone E11

“Abidins manage a couple of flats for us in Leytonstone. The service we have received from them over the years has been so superb that I never have to worry. In most cases problems and issues are sorted before i’m even aware of them. They really do go above and beyond what i expect of them.”


27 March 2017 from Paula Popa, a landlord in Leytonstone E11

“Abidins are professional and reliable. Very happy with the service received. Excellent customer service combined with quick responses to all situations. I would highly recommend them!”


20 March 2017 from Ana Martins, a tenant in Leyton E10

“I received excellent customer service and was impressed by how friendly and personalised Serkan’s service is – this contrasted hugely with all the other agents I dealt with.
He was really quick both in answering all my queries and with getting the paperwork sorted. He kept in close contact throughout.
I really appreciate the way that I continued to get support even after I had agreed to rent. I would highly recommend Abidins.”


3 March 2017 from Chris Julian, a landlord in Leyton E10

“Great service, great communication. Found me the perfect tenants for my flat, considerate of my circumstances and was very helpful in making sure all went smooth.”


30 January 2017
From Iwona, a landlord
In Lyttelton Road E10

“My husband and I initially advertised our property with a large national agent. After two weeks of going back and forth without any outcome, our friend recommended Serkan Abidin who managed to let our property within 3 days. He also guided us throughout the process, prepared all the documents and contracts and ensured that we were compliant with the Councils licensing requirements. We will definitely use him again and recommend him. ”


24 January 2017
From Michael Knox, a buyer
In Michael Road E11

“I was engaged in a tenancy agreement with Abidins Ltd and they were extremely helpful and efficient in all of their services. Their agent, Serkan, was able to help with all administrative services, and the property was of the highest standard. I would highly recommend this agency to others for an easy, reliable and personal service. ”


11th January 2017
From Michelle Collins, a buyer
In Algers Road
IG10 “Dealing with Serkan at Abidins was a pleasurable experience. Serkan communicated with me at such a high standard & questions were answered immediately which helped the process of renting go smoothly. ”


11th November 2016
From Gemma , a landlord
In College Gardens E4
“We were recommended to Abidins by a friend. We found Abidins to be extremely helpful in finding tenants for our flat. Everything was taken care of from advertising, viewings and agreement. As this was our first time renting out our property Serkan went through every detail with us from start to finish which made the whole process less daunting. I would definitely recommend using Abidins, unlike some estate agents we found Abidins give you the personal touch and was always on call to help even with the littlest questions. ”


31st October 2016
From , a buyer
In Kings Road E11
“I would highly recommend Abidins Ltd, we found their approach to be very professional. They always listened to our requests and needs – moreover, they always replied to our calls or e-mail in a short turnaround time, no need to chase! They answered all our queries in a timely manner and addressed possible issues swiftly and effectively. ”


29th October 2016
From Dean, a landlord
In Barnes Court
IG8 “This is my 3rd time I have used this agent and they have never let me down. Very professional,friendly and always keeps you updated through the whole process from start to finish. They have always found me the perfect tenants due to their advice, knowledge and experience. I can honestly say I would 100% recommend this company.”


26th October 2016
From Buyer, Michael Road E11
“Very good professional service. Friendly and helpful at all times.”

11th October 2016
From Daniel Sellick, a tenant
In Bond Street E15
“Since day one at this property, Serkan has been on the ball and available for every type of issue, making sure problems are solved with immediacy. He is consistently on top of problems in the property, even pointing out to us issues and solving them when we were willing to accept them. I would not hesitate to recommend this service to anyone, and in fact have put Serkan and Abidins forward to numerous friends and family members who were looking for properties in London. In terms of professionalism, value for money and quality of service this is by far the best I have received in London. ”

11th October 2016
From Mark Greenhalgh, a landlord
In Kings Road E11
“Abidins let and manage a couple of properties for us in Leytonstone, East London. They manage the property as if it were their own. They are without comparison within the local estate agent community. They have gone beyond our expectations at every turn. They are on hand, in touch and timely in their communications with us. In short, I would not trust anyone else to manage our property.”

18th August 2016
From Nasir sharif, a landlord
In Queens Road E11
“Took over the whole task of renting my flat. 1st class service would highly recommend to other landlords. A small price to pay to get rental income generated quickly.”

24th July 2016
From Will Stanbridge, a tenant
In Pankhurst Court E11
“Really thorough and easy going service throughout the letting process. Wouldn’t hesitate to use again or recommend to someone else. ”

10th May 2016
From Sandra , a tenant
In St Anthonys Avenue IG8
“Mr Serkan Abidin from Abidins Letting and Estate agency is one of the best agents we have used in the UK. Myself and my other half just rented our new lovely home from Abidins Ltd. Mr Serkan Abidin has been efficient and super professional from start to finish keeping us both well informed in every step of the way. All process was quick, easy and well managed. We are thankful and highly recommend Abidins company.”

28th April 2016
From Paula Popa, a landlord
In Chapman Court EN8
“Ive worked with Abidins for many years now. I find them extremely fast and professional in dealing with any issues. Ive always been happy with the price they helped me achieve and the tenant checking process. They are great at communication, have friendly staff and an excellent knowledge of the local area. I would highly recommend them!”

29th April 2016
From Fernando Rusculleda, a landlord
In High Road Leytonstone E11
“Serkan has been a fantastic agent. He has worked with us for over 3 years now, he is a dedicated agent who gives his most to all his clients. We have recommended him to our friends and will continue to do so.”

26th March 2016
From Stuart, a seller
In St Anthonys Avenue IG8
“I found Abidins very professional in every aspect in the sale of my property and would not hesitate to use them again, a definite 10 out of 10 .”

2nd February 2016
From Selina, a landlord
In Hainault Road E11
“You could not ask for more in an Agent. Serkan went over and beyond to get my tenants moved it. Friendly and professional service. I can rest easy knowing Abidin’s are looking after my flat for me! Could not recommend them enough! ”

25th January 2016
From Agnieszka & Niklas, a landlord
In Morley Road E10
“We have had an excellent experience working with Serkan from Abidins who has let our property. Serkan is a very professional and friendly estate agent with a great knowledge of the market. We have received a very good advice from him and the communication has been flawless. He has also gone out of his way to make the transition to new tenants easier by helping with small practical tasks. We strongly recommend Abidins and are looking forward to working with him in the future.”

27th November 2015
From Joey Wilson, a tenant
In Terling Close E11
“We’ve had a really great experience renting our apartment through Abidins. The process was quick and smooth, and our agent Serkan has always gone the extra mile to be helpful and accommodating, and thorough in providing all relevant documentation, to make the pains of moving house as easy as possible. We certainly recommend their services.”

29th October 2015
From Julie, a landlord
In Malvern Road E11
“Abidins Ltd., is a first rate company, being utterly thorough to the very last detail! An extremely professional and personal service is given, and I would have no hesitation in highly recommending this company to potential landlords. I have known the Director, Serkan, for many years on a professional basis and will continue to use his services in the future as I expand my portfolio.”


11th October 2015
From Marlon, a landlord
In Castleton Road E17
  “I have worked with Serkan over the past couple of years in securing tenants for my property. I have always found Serkan to be reliable, respectful and professional. He is knowledgeable and transparent in all of his work, which makes it easy to trust his judgment and advice. He provides personalised attention and caters to the wants and needs of his clients, whether it be long term or short term tenancy. Overall I find Serkan to be a pleasure to work with and will continue to use his services. ”


2nd October 2015
From Charlotte Denton, a tenant
In Castleton Road E17

“Serkan was efficient, friendly and professional from our very first dealing with him. He was readily available on email or over the phone if I had any queries, and came back swiftly with answers. I would highly recommend Abidins Estate agents to anyone looking to buy, sell or rent. Serkan’s customer service and people skills were second to none, and he made the stresses of moving that little bit more bearable! ”


11th August 2015
From Mr B Lewin, a seller
In St Marys Road E10
“A level of service unserpassable in my opinion. Serkan was so helpful, capable and knowledgeable, which was essential as there were more than enough obstacles to overcome, A truly 5 star experience all round. ”


17th September 2015
From Leo, a buyer
In Murchison Road E10

“Friendly, helpful and knowledgeable. ”


29th July 2015
From , a landlord
In Murchison Road E10
“I first met Serkan over 5 years ago when he found me a tenant after I first decided to let my property. I actually sought him out after the tenant left and when I wanted to re-let my flat. I believe that this as much as anything else I can say indicates my level of contentment with the service that he and his Agency, Abidins, provides. He is responsive, helpful, polite and most importantly for me, honest. He is able to provide an excellent insight into the letting of property in East London which for a non professional landlord such as myself is invaluable. I would happily recommend him to others in my position. ”


22nd July 2015
From Claire, a buyer
In St Marys Road E10
“We have just moved into our first home in Leyton. Abidins were the sellers agents and I could not recommend them highly enough. Serkan always answered queries promptly and dealt with any issues that arose during the due diligence process in an open and fair manner. We have met with too many estate agents over the past few months who were disengaged and knew relatively little about the properties they were selling. At the open viewing of our property Serkan was passionate about the house and polite and courteous to all parties who were inspecting. He offers a stellar service. Quite frankly the estate agent chains that dominate the market should take note! ”


10th July 2015
From , a seller
In Chadwick Road E11
“I have used Abidins service both as a landlord and more recently a seller, since the company started. Serkan is extremely efficient and professional with a wealth of knowledge of the local area. The company’s work ethics and quality of service is unsurpassed having previously been with a number of other agents. Abidins are reliable, friendly and great value for money. I have absolutely no hesitation in recommending their services. ”


10th July 2015
From , a landlord
In Jersey Road E11
“Abidins where a breath of fresh air. Serkan offered a professional service without the usual estate agent hot air. He was organised and offered fantastic rates for the above average service he provided. We secured a fantastic set of tenants in a short space of time and are due for another renewal 🙂 ”


2nd June 2015
From Dean, a landlord
In Barnes Court E18
“Very friendly service with a true professional outcome,I have used this agent for seven years know and have never had a problem. I would fully recommend them if your thinking of renting a property .”


5th May 2015
From Mark, a landlord
In Kings Road E11
“I really value the knowledge Abidins have of the local market and the superb job they do of staying on top of everything from Tenant management, maintenance and repairs, emergencies and paperwork. We have a couple of properties managed by Abidins and have also used them to buy property in Leytonstone. I am very much ‘hands off’ as a landlord which works perfectly with the very ‘hands on’ approach at Abidins. They have gone above and beyond the call of duty on many occasions. Cannot recommend highly enough. ”


 

30th April 2015
From , a landlord
In Frith Road E11
“This is the second time I have used Abidins to let my property and would describe each experience as pleasant as the last. Serkan in particular is a pleasure to deal with. His attitude and work ethics are of an extremely high standard. He is always willing to go the extra mile to see that both the landlord and tenant/s are satisfied. With Serkan’s clear and concise direction I have been able to produce a property which is of a high standard, not to mention one where the tenant’s safety is at the forefront. Serkan strikes me as someone who has been in this business for many years, as he was able to answer all questions and concerns I had along the way, with a high level of expertise. As a landlord, I have used larger, well-known companies in the past to let my property, but have found that their sole purpose is simply to find a tenant to fill the space; without giving you the time or vision to reach your properties full potential. Overall, what you can expect from Abidins is a very”


28th April 2015
From Janice Rowe, a landlord
In Fulbourne Road E17
“So far very pleased with the service I’ve received.”


25th April 2015
From Ann Mealor, a landlord
In Brockway Close
“Serkan at Abidins was extremely helpful and really went the extra mile to let our property and make sure it was ready for tenants to move in. He always responded to emails and texts very promptly and helped to resolve problems any problems and issues. He provided a very professional, helpful and knowledgeable service.”


30th April 2015
From , a landlord
In Michael Road E11
“Very friendly, professional and efficient! I Would recommend the agent to everyone”


11th March 2015
From Shan, a landlord
In Grove Hill E18
“Flat was filled after a matter of days from initial purchase. Tenants found were very suitable and the price achieved per month was just what i wanted. 5 star service. ”


19th February 2015
From Paul Allen, a landlord
In Wallwood Road
“Serkan had excellent local knowledge and found great sets of tenants for me to choose from. He was incredibly knowledgable and much more reasonably priced than any other agents I spoke to. His follow-up once the tenants were established was also very good. ”


5th May 2015
From Barbora SOLLEROVA, a landlord
In Colworth Road E11
“Abidins Ltd. keeps in great and regular contact. Gives regular updates and solves all problems when necessary. ”


22nd March 2015
From sarah Parkman, a landlord
In 106 Newport Road E10
“We have found Abidins very helpful and upfront. This is our first experience of letting a property and so far it has been a lot less stressful than anticipated, thanks to the competent management by Abidins.”