Whether you’re letting for the first time or managing a portfolio, we handle every stage of the letting process to give you peace of mind.
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Letting made simple
Why choose us
Fees and optional services
Letting and management services
Legal requirements
Full management service
Compliance and protection
Complaints procedure
Letting made simple, from valuation to management
Abidins helps landlords across London and Essex maximise rental income, minimise void periods and stay compliant with current regulations. From accurate rental valuations and professional marketing, including professional photography and a floorplan as standard, to carefully vetted tenants and full property management, we handle every stage of the letting process.
New to letting? Read our guide: New Landlord Checklist for 2026, Everything You Need Before Letting Your Property
We cover Hackney, Islington, Leyton, Leytonstone, Walthamstow, Chingford, Highams Park, Stratford, Forest Gate, Wanstead, South Woodford, Woodford, Buckhurst Hill, Loughton, Ilford and Epping.
Why landlords choose Abidins
You are in safe hands.
No tie in contracts
We are confident enough in our service not to need them.
Carefully vetted tenants
We focus on finding suitable, referenced tenants and reducing avoidable risk.
Dedicated agent
You will have a dedicated agent assigned to you and your property.
Professional presentation
Professional photography and a floorplan are included as standard.
Comprehensive marketing
We market across leading property portals, our website and social media.
Compliance support
We help landlords understand the practical requirements involved in letting and managing a property.
Local knowledge
We bring 20 years of local property experience across London and Essex.
Flexible viewings
We can arrange appointments and viewings at times that suit you.
Ongoing support
We are still here for you after move in, not just at the start.
Transparent pricing, no hidden charges
Professional photography and a floorplan are included as standard across all service tiers.
Letting only
10% of annual rent
Minimum fee £1,250. Paid upfront or deducted from first month’s rent.
Example: Monthly rent £1,250 means fee £1,500.
Rent collection
10% upfront plus 2.5% monthly
Minimum fee £1,250. Monthly collection fee applies.
Example: Monthly rent £1,250 means £1,500 upfront plus £31.25 per month.
Full management
£500 upfront plus 15% monthly
New tenancy arrangement fee upfront, then 15% of monthly rent collected.
Example: Monthly rent £1,250 means £500 upfront plus £187.50 per month.
Optional services
Inventory and schedule of condition
1 bedroom property: £120
2 bedroom property: £150
3 bedroom property or larger: £200
Safety and compliance
Gas Safety Inspection: £100
Electrical Installation Condition Report: £200
Energy Performance Certificate: £100
Portable Appliance Test: £85
Deposit administration
Deposit registration and administration: £100
An inventory and deposit registration are compulsory for the Full Management service unless otherwise agreed in writing.
What we handle for you
Tenancy agreement
We agree the tenancy terms with you before preparing the tenancy agreement and supporting documents. Under the current tenancy framework, most residential tenancies are periodic and continue until ended in accordance with the tenancy terms and the applicable statutory process. We help landlords navigate the practical requirements, from tenancy documentation and written tenancy information to notices, possession procedures and routine tenancy administration.
For some pre 1 May 2026 tenancies, landlords may also have needed to provide transitional written information following the introduction of the Renters’ Rights framework.
Tenancy deposits
Where instructed, we register deposits with the Deposit Protection Service and provide the relevant documentation to landlord and tenant. Under the Tenant Fees Act 2019, security deposits are capped at five weeks’ rent for annual rent under £50,000 or six weeks’ rent for £50,000 or more. If you elect to protect the deposit personally, responsibility for deposit compliance remains with you.
Independent inventories
We can arrange independent inventories through our trusted clerks. An inventory is compulsory where Full Management is selected unless otherwise agreed in writing.
Rent collection and statements
Where Rent Collection or Full Management is selected, rent is collected monthly and transferred promptly by BACS, less any agreed fees or authorised deductions. Landlords receive regular statements showing rent received and any authorised costs or deductions.
Repairs and maintenance
We work with trusted contractors who provide quality workmanship at competitive rates. Under Full Management, we can authorise routine repairs up to £250 without prior approval and will seek landlord approval for larger works unless emergency action is required.
Property inspections
Under Full Management, we carry out periodic property inspections with written reports, photographs and recommendations for any works required.
Check outs and deposit deductions
Where a full inventory has been completed and check out is included in the selected service, we can arrange and administer the tenant check out process, assist with proposed deductions and handle the deposit return process.
Key holding
Where required for management purposes, we can securely retain keys, access codes and fobs for authorised access, inspections and maintenance coordination.
Professional cleaning
We recommend professional cleaning before each new tenancy and can arrange this through our trusted local contractors where required.
Vacant property visits
Where agreed, we can carry out periodic visits and arrange works during vacant periods.
Landlord legal requirements and compliance
Landlord legislation and compliance requirements change regularly. The guidance below reflects the rules applying in England at the time of writing and is intended to help landlords understand the key obligations involved in letting and managing a property. As requirements can vary depending on the property, tenancy type, occupier profile and local authority rules, some matters may require advice tailored to the property and your circumstances.
Guidance reviewed: June 2026
Under Full Management, we assist with many of these requirements. Under Letting Only or Rent Collection, ongoing compliance responsibility remains with you unless expressly agreed otherwise in writing.
Energy Performance Certificate
A valid EPC is usually required before a property can be marketed. In most cases, rental properties must achieve at least an E rating under the Minimum Energy Efficiency Standards regulations, unless a valid exemption applies. We can arrange an EPC on your behalf where required.
Electrical Safety Standards
An Electrical Installation Condition Report must be carried out by a qualified person at least every five years, with a copy provided to the tenant within the required timeframe. Any remedial works identified as necessary must be completed in accordance with the applicable legal requirements. We can arrange this for you.
Gas safety
Where gas is supplied to the property, landlords must obtain an annual Gas Safety Record from a Gas Safe registered engineer and ensure it is provided to tenants within the required timeframe. We can arrange this where required.
Right to Rent
Right to Rent checks must be carried out for adult occupiers where required under current legislation before the tenancy begins. We carry out initial checks at the start of every tenancy we arrange and follow up checks during the tenancy are included under Rent Collection and Full Management. Under Letting Only, responsibility for any ongoing follow up checks remains with the landlord unless otherwise agreed in writing.
Smoke and carbon monoxide alarms
Landlords must ensure that smoke and carbon monoxide alarms are installed where required under current regulations and that they are tested at the start of the tenancy. We can advise on the current requirements and help landlords make sure the property is prepared correctly before move in.
Furniture and furnishings
Any upholstered furniture supplied with the property must comply with the applicable Furniture and Furnishings Fire Safety requirements. Any non compliant items should be removed before the tenancy begins.
Consent to let
Where the property is subject to a mortgage, lease or other third party restriction, you must obtain any required consent to let before the tenancy begins.
Licensing and HMOs
Some properties require a licence from the local authority, including certain HMOs and properties in areas subject to selective or additional licensing. Landlords remain responsible for ensuring any required licence is in place, but we can help identify likely licensing requirements and assist with applications where agreed.
Not sure what applies to your property? We’re happy to talk landlords through the key compliance steps before a tenancy starts, flag any likely licensing or safety requirements and explain what we can handle as part of our Letting Only, Rent Collection or Full Management service. Get in touch for practical landlord guidance
What’s included in our Full Management service
1. Launch and marketing
Market appraisal and rental valuation. Professional photography and floorplan included as standard. Advertising across leading property portals, our website and social media.
2. Tenant selection and setup
Tenant selection, vetting and accompanied viewings. Full tenant referencing via Let Alliance and initial Right to Rent checks. Tenancy agreement preparation, prescribed documents and deposit registration. Utility transfers and move in administration.
3. Ongoing management and peace of mind
Dedicated property manager and periodic inspections with written reports. Monthly rent collection, BACS transfer and regular statements. 24 hour emergency call outs and access to an approved panel of contractors. Tenancy renewal, continuation administration and legal compliance updates.
Client money protection, redress and data security
Client Money Protection
All client money held by Abidins is protected through Client Money Protect, Membership No. CMP003054, in accordance with the scheme rules.
View our Client Money Protect Certificate
Property Ombudsman
We are members of The Property Ombudsman redress scheme, providing an independent route for dispute resolution where a complaint remains unresolved.
Anti-Money Laundering
Abidins is subject to the Money Laundering, Terrorist Financing and Transfer of Funds Regulations. We’re required to verify your identity and address and may need information about the source of funds. We cannot proceed until satisfactory checks are completed. An electronic identity check may leave a soft footprint on your credit file.
Data protection and privacy
Abidins is registered with the UK Information Commissioner’s Office (ICO registration: ZA246171) and complies with UK GDPR and the Data Protection Act 2018. For full details see our Privacy Policy. To opt out of marketing contact info@abidins.com
Complaints Procedure
We’re committed to getting things right. If something goes wrong, please submit your complaint in writing with as much detail as possible to:
Abidins
22 The Grangeway, London, N21 2HG
info@abidins.com
- We will acknowledge receipt of your complaint within 3 working days.
- A formal written response will be issued within 15 working days of acknowledgement.
- If unresolved after 8 weeks, you may refer your complaint to The Property Ombudsman for independent review.
- You must submit to The Property Ombudsman within 12 months of receiving our final viewpoint letter. All complaints must go through our in-house procedure first.
The Property Ombudsman
Milford House, 43–55 Milford Street, Salisbury, Wiltshire SP1 2BP
Tel: 01722 333 306
www.tpos.co.uk
