Find your perfect rental home in London or Essex
We specialise in helping tenants find great rental homes in London and Essex.
Searching for a home can be difficult and time-consuming, so we really listen to your needs and only contact you if a property could genuinely be suitable. We promise not to waste your time!
Helping you search
Once you’ve registered with Abidins, you’ll get emails and texts whenever any new rental property becomes available that could suit your specifications.
You will have a dedicated agent assigned to you who you can keep in contact with directly.
Local experts you can trust
Our experienced team will make sure you feel in safe hands. We will accompany you on viewings, and if you like we can pick you up from an agreed local landmark and drive you around the area to give you a better understanding of it. Our staff all have excellent local knowledge of London and Essex, and will share their insights about local schools, transport links, the best areas to rent and what to avoid.
Why choose us?
Your in safe hands! We are an award winning agency based on our customer reviews!
Click on widget below to see our verified client testimonials.
Arranging your tenancy
Once you’ve viewed a property and want to proceed, we’ll negotiate on your behalf, agree a tenancy all parties are happy with and move on to the referencing procedure.
A refundable holding deposit of one weeks rent is payable in order to reserve a property.
The holding deposit will then go towards your first months rent payment.
We use Rentshield Direct & Creditsafe to conduct credit checks and obtain relevant references to verify you as a tenant.
We will take up references based on the details that you have provided us.
You are responsible for any charges levied by your bank in relation to obtaining a reference
We will guide you through this process and we’ll always be available to help if you have any queries at any point throughout your tenancy.
Before the tenancy can proceed you need to provide us with a photo ID in the form of a passport or EU driving license.
Click link below to see our Holding Deposit Agreement
Security Deposit (per tenancy. Rent under £50,000 per year)
A deposit equivalent to one calendar months’ rent must be paid in clear funds when you sign a tenancy agreement and this will then be registered with a deposit protection scheme via the Landlord or on the Landlord’s behalf by Abidins. Abidins exclude liability in relation to loss caused by the insolvency of a financial institution which holds deposits in its contracts with landlords and tenants. In some cases the deposit can be slightly higher however is capped at the equivalent to 5 weeks rent.
Payment of rent
The first installment of rent must be paid in clear funds when you sign the tenancy agreement. Thereafter, rent is payable by standing order (unless agreed otherwise) to arrive on the due date stated in the tenancy agreement. The full rent must be paid by a single standing order, we are unable to accept multiple standing orders.
Unpaid Rent Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent.
Why you’ll feel at home with Abidins:
We make quarterly checks to ensure all is well, so if you have any issues, we’re your point of contact and we’ll help nip any problems in the bud.
If you rent a property in East London or Essex that is managed by Abidins, our management agents and contractors are on call 24 hours a day, 7 days a week. You can be sure that in an emergency, we’ll be available to help immediately.
At the start of the tenancy we will advise you who is responsible for managing the property. This is not always Abidins. Where we are not managing the property we cannot authorise any repairs or maintenance or guarantee the speed at which repairs will be carried out. Where we are managing the property, we may obtain the landlords consent before proceeding with a repair.
Where we manage a property and hold keys, we can usually provide access to contractors (with your consent). However, where we do not hold keys or the contractor is not willing to collect keys, it is your responsibility to provide access.
Abidins will be instructed by the landlord to make arrangements to carry out an inventory of the property. Unless agreed otherwise, the landlord will be responsible for this cost.
Professionalism & Tenant Protection
We are registered members of The Property Ombudsman (Membership Number D8139), The Deposit Protection Service, Client Money Protect (Membership Number CMP003054) and The Chartered Trading Standards Institute ensuring the highest level of customer service.
It is you responsibility to insure your own belongings throughout the tenancy.
This Agreement is personal to the Tenant. The Tenant must not assign, sublet or part with or share possession of the Property or any part of it.
You will be responsible for the payment of gas, electricity, water, telephone accounts including council tax at the property during the tenancy. It is your responsibility to notify the relevant companies and local authority that you are moving into or out of the property. You must ensure that valid television license remains in place for the duration of the tenancy.
Anti-Money Laundering Regulations
Abidins is subject to the Money Laundering Regulations 2017. We will need to obtain and hold evidence confirming your identity, proof of your address and source/destination of funds. We will be unable to proceed with any instruction until we are in receipt of this information and have completed a satisfactory AML check. Your identity may be subject to an electronic identity check, which may leave a soft footprint on your credit report.
Right to Rent
On the acceptance of an agreeable offer you must provide evidence of your right to remain in the UK, and thus your ‘Right to Rent’ in England. This is a requirement for all occupants aged 18 and over. This information will be passed to the landlord so that they can make a decision on granting a tenancy
Abidins Ltd is committed to safeguarding the privacy of personal data and complying with the European General Data Protection and the Data Protection Bill 2018, and any future changes in data protection legislation with which Abidins Ltd will be required to comply.
We are registered as a data controller with the UK Information Commissioners Office and our data protection number is ZA246171.
Client Money Protection (CMP)
We are members of Client Money Protect
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the time frames set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
A formal written response regarding our findings will be sent to you within 15 working days of sending the acknowledgment letter.
If you remain dissatisfied, you can contact the Property Ombudsman to request an independent review –The Property Ombudsman Ltd, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP – 01722 333 306 – www.tpos.co.uk
Please note the following: You will need to submit your complaint to the Property Ombudsman within 12 months of receiving our final viewpoint letter, including evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before submitted for an independent review.