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Selling your property
Why choose us
Our marketing and service
Our fees
Compliance and data protection
Complaints procedure
Sell your London or Essex property at the right price, to the right buyer
Selling your property is a significant step — it’s one of your biggest assets. You need an agent who understands your situation and can guide you through the process with minimal stress, achieving the best market price, with the right buyer, at the right time. That’s exactly what we do.
Why choose us → You are in safe hands.
Value
We work on a no sale, no fee basis and offer free valuations.
Dedicated agent
You’ll have a dedicated agent assigned to you who you can stay in direct contact with throughout the sale.
A joined-up service
Your agent will manage and guide you through every stage of the transaction — from valuation and marketing through to managing the chain, progressing the sale and reaching completion.
Transparency
We’re confident in the service we provide, which is why there are no tie-in periods within our contracts.
Our marketing and service
Effective marketing
In an online-led market, presentation matters. Our experienced photographers will ensure your property is shown at its best. Your agent will prepare a marketing package with your target buyer in mind, including professional photography, virtual tours, floor plans, property descriptions and an Energy Performance Certificate.
We’ll market your property through our website, on leading UK property portals including Zoopla and PrimeLocation, and across Facebook, Instagram, LinkedIn and local PR throughout London and Essex.
Finding the right buyer
Before arranging viewings, your agent will ensure potential buyers are suitable. This saves time, reduces disruption and helps us focus on serious buyers only.
Hours that suit you
We understand it’s not always convenient to meet during the working day. We’re happy to arrange appointments and viewings outside normal working hours.
Professionalism
We are registered members of The Property Ombudsman for Sales — Membership No. D8139 — and The Chartered Trading Standards Institute, ensuring the highest standards of service.
Experience and local knowledge
Our senior team member Serkan was born in Hackney and has worked in the London property market for over 20 years. As an independent, family-run business, we care deeply about achieving the best outcome for every client.
Our fees
Sole agency — 1.5% of the sale price
Multiple agency — 2% of the sale price
We work on a no sale, no fee basis.
Compliance and data protection
Anti-Money Laundering
Abidins is subject to the Money Laundering, Terrorist Financing and Transfer of Funds Regulations. We’re required to obtain and retain evidence confirming your identity and proof of address. We cannot proceed with any offer until satisfactory checks have been completed.
Your identity may be subject to an electronic verification check, which may leave a soft footprint on your credit file. You’ll be required to provide photo ID — a valid passport, UK photo-card driving licence, or national identity card — together with proof of your current address.
Data protection and privacy
Abidins is registered with the UK Information Commissioner’s Office (ICO registration: ZA246171) and complies with UK GDPR and the Data Protection Act 2018. For full details see our Privacy Policy. To opt out of marketing contact info@abidins.com
Complaints Procedure
We’re committed to getting things right. If something goes wrong, please submit your complaint in writing with as much detail as possible to:
Abidins
22 The Grangeway, London, N21 2HG
info@abidins.com
- We will acknowledge receipt of your complaint within 3 working days.
- A formal written response will be issued within 15 working days of acknowledgement.
- If unresolved after 8 weeks, you may refer your complaint to The Property Ombudsman for independent review.
- You must submit to The Property Ombudsman within 12 months of receiving our final viewpoint letter. All complaints must go through our in-house procedure first.
The Property Ombudsman
Milford House, 43–55 Milford Street, Salisbury, Wiltshire SP1 2BP
Tel: 01722 333 306
www.tpos.co.uk
