Sell your London or Essex property at the right price, to the right buyer

Selling your property is a significant step – after all, it’s one of your biggest assets. So you need an agent who understands your situation and can guide you through the process with minimal stress – while achieving the best market price, with the right buyer, on time. A tall order? Not for us.

Why choose us?

Your in safe hands!

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Value

We work on a no sale no fee policy as well as offering free valuations.

Dedicated Agent

You will have a dedicated agent assigned to you who you can keep in contact with directly.

A joined-up service

Your experienced agent will manage and guide you through all stages of the transaction, from valuation and marketing to management of the chain and progression of the sale, to your final completion.

Transparency

We’re so confident we can do our job promptly and effectively that there are no tie-in periods with our contracts.

Effective Marketing

In our online world, virtual presentations are crucial to ensure your property attracts the right buyers and achieves the best market value. Our experienced photographer will make your property look its very best, and your agent will prepare a marketing package with your target market in mind, with floor plans, descriptions and an Energy Performance Certificate.

We will market your property through our website www.abidins.com, and one of the UK’s leading property portals, Zoopla & Primelocation, as well as through Facebook, Twitter, Instangram, LinkedIn and local PR in London and Essex.

Finding the Right Buyer

Once the property is marketed, your agent will check that potential buyers are suitable before arranging viewings. This can save time, money and effort!

Hours that suit you

We know it’s not always convenient to hold viewings or meet an agent during the working day, so we’re happy to meet you outside normal working hours.

Professionalism

We are registered members of the Property Ombudsman (Membership Number: D8139) for sales and The Chartered Trading Standards Institute so you can be sure you’ll receive the highest level of customer service

Experience and local knowledge

Our most senior team member Serkan was born in Hackney and has worked in the London property market for over 15 years, so we are always aware of changes in the market. As an independent, family-run business, we care about doing the best job for our clients.

What’s it worth?

Contact us now for a free appraisal to find out your property’s value.

Our standard fees

Sole agency: 1.5% (of the property sale price)

Multiple agency: 2% (of the property sale price)

Anti-Money Laundering Regulations

We are subject to the Money Laundering Regulations 2017. As a result we will need to obtain and hold evidence confirming your identity and proof of your address. We will be unable to proceed with any offer until we are in receipt of this information and have completed a satisfactory AML check. Your identity may be subject to an electronic identity check, which may  leave a footprint on your credit report.  We will need you to provide us with photo ID in the form of a valid Passport, UK Driving License or EEA National ID card and proof of your address.

Data Protection and Privacy Policy

Abidins Ltd is committed to safeguarding the privacy of personal data and complying with the European General Data Protection and the Data Protection Bill 2018, and any future changes in data protection legislation with which Abidins Ltd will be required to comply.

We are registered as a data controller with the UK Information Commissioners Office and our data protection number is ZA246171.

Your use of our services, on line or in person and or your provision of information to us constitutes your acceptance of the terms of this Privacy Policy. You have the right at any time to opt out at any time by contacting Mr Serkan Abidin via email (serkan@abidins.com) or in writing to 15 Overton Road, Leyton, London, E10 7NN. Please refer to our Privacy Policy link below for more information.

Download Or Review Our Privacy Policy Here!

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the time frames set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).

What will happen next?

We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

A formal written response regarding our findings will be sent to you within 15 working days of sending the acknowledgment letter.

If you remain dissatisfied, you can contact the Property Ombudsman to request an independent review –The Property Ombudsman Ltd, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP – 01722 333 306 – www.tpos.co.uk

Please note the following: You will need to submit your complaint to the Property Ombudsman within 12 months of receiving our final viewpoint letter, including evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before submitted for an independent review.

Code Of Practice For Residential Estate Agents

TPO Consumer Guide