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Find your perfect home
Helping you search
Guiding you through the transaction
Why choose us
Professionalism and compliance
Complaints procedure
Find your perfect home in London or Essex at the right price
We specialise in helping people find great homes in London and Essex.
Searching for a home can be difficult and time-consuming, so we take the time to understand your needs and only get in touch when a property could genuinely be suitable. We promise not to waste your time.
Helping you search
Once you’ve registered with Abidins, you’ll receive emails and texts as soon as a new property becomes available that could suit your requirements.
We’ll accompany you on all viewings and, if it helps, can pick you up from a local landmark and show you around your chosen area to help you get to know it better.
Dedicated agent
You’ll have a dedicated agent assigned to you who you can stay in direct contact with throughout your search.
Local experts
Our team has strong local knowledge of London and Essex and can advise on schools, transport links, the best areas to buy in — and locations best avoided.
Guiding you through the transaction
Once you’ve found a property you’d like to proceed with, your agent will negotiate on your behalf and guide you through the full process — from offer through to completion.
Mortgages
If you need mortgage advice, we recommend speaking to an independent mortgage broker before making an offer. Being mortgage-ready speeds up the process and puts you in a stronger position with sellers. We can recommend a broker if you need one — just ask.
Solicitors and conveyancing
You’ll need a solicitor or licensed conveyancer to handle the legal side of your purchase. We recommend instructing one early to avoid delays. Again, we’re happy to recommend someone if helpful.
Managing the process
Buying a property involves many moving parts. Your dedicated agent will keep you updated at every stage, liaise with all parties in the chain and work to resolve any issues that arise along the way.
Why choose us → You are in safe hands.
Local experts you can trust
Our experienced team has strong local knowledge across London and Essex and can offer honest, practical insight on schools, transport links, popular areas to buy in — and what to avoid.
You’ll get our full attention
We’re a small, independent company, which means we have more time to focus on you and your individual needs. You won’t be passed around a call centre — you’ll deal with the same person throughout.
No pressure
We’re here to help you find the right home, not to rush you into a decision. We’ll only contact you when a property is genuinely worth your attention.
Professionalism and compliance
Professionalism
We are registered members of The Property Ombudsman — Membership No. D8139 — and The Chartered Trading Standards Institute, ensuring the highest standards of service.
Anti-Money Laundering
Abidins is subject to the Money Laundering, Terrorist Financing and Transfer of Funds Regulations. We’re required to verify your identity and address and may need information about the source of funds. We cannot proceed until satisfactory checks are completed. An electronic identity check may leave a soft footprint on your credit file.
Before proceeding you’ll need to provide photo ID — a valid passport, UK photo-card driving licence, or national identity card — together with proof of your current address, such as a recent bank statement or utility bill.
Data protection and privacy
Abidins is registered with the UK Information Commissioner’s Office (ICO registration: ZA246171) and complies with UK GDPR and the Data Protection Act 2018. For full details see our Privacy Policy. To opt out of marketing contact info@abidins.com
Complaints Procedure
We’re committed to getting things right. If something goes wrong, please submit your complaint in writing with as much detail as possible to:
Abidins
22 The Grangeway, London, N21 2HG
info@abidins.com
- We will acknowledge receipt of your complaint within 3 working days.
- A formal written response will be issued within 15 working days of acknowledgement.
- If unresolved after 8 weeks, you may refer your complaint to The Property Ombudsman for independent review.
- You must submit to The Property Ombudsman within 12 months of receiving our final viewpoint letter. All complaints must go through our in-house procedure first.
The Property Ombudsman
Milford House, 43–55 Milford Street, Salisbury, Wiltshire SP1 2BP
Tel: 01722 333 306
www.tpos.co.uk
